Return Policy
GoPepti aims to ensure customer satisfaction with all orders. If there is an issue with a product or order, customers may contact our support team to request assistance.
For this demo website, the policies outlined below are provided for demonstration purposes only.
Returns
Returns may be considered under certain circumstances, such as:
- Incorrect product received
- Damaged items during shipping
- Order processing errors
To request a return, customers should contact support within a reasonable timeframe after receiving the order.
Products must remain unused and in their original packaging when requesting a return.
Refunds
Once a return request is reviewed and approved, a refund may be issued through the original payment method where applicable.
Processing times for refunds may vary depending on the payment provider.
Order Issues
If there are any issues with an order, customers are encouraged to contact our support team so that we can review and assist as quickly as possible.
Research Use Notice
All products offered by GoPepti are intended strictly for laboratory research purposes only and are not approved for human consumption or medical use.